Skip to main content

Previous Installation Was Detected ((new)) - A Partially Deleted

The installer refuses to proceed with a fresh or upgraded installation to avoid:

The error often occurs because the uninstaller fails to remove specific registry keys or hidden app data folders. While it sounds like a minor glitch, it can effectively "soft-brick" the software on your machine until you manually hunt down these digital crumbs. eddiejackson.net How to Resolve the "Ghost" Installation a partially deleted previous installation was detected

Many installers leave "footprints" in hidden folders. Even if you deleted the app from your C:\Program Files , data might remain here: Press Win + R , type %ProgramData% , and hit Enter. The installer refuses to proceed with a fresh

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.