Follow these steps in order. Most users resolve the error by Step 3.
If you own a Xerox multifunction printer (e.g., WorkCentre 78xx, 58xx, 59xx, or AltaLink series), you might occasionally encounter the frustrating while trying to scan to a network folder (SMB/FTP) or a local USB drive.
This is distinct from a "folder not found" error. With 018-747, the issue isn't necessarily that the folder is missing, but that the method of connection (SMB, FTP, or SMTP) encountered a protocol-level blockage.
: Disable the firewall on the destination server temporarily to see if the scan goes through. If it does, create an exception for Port 445 (SMB).
The official Xerox description for this code is:
Xerox Scan Error 018-747 !free! <Desktop INSTANT>
Follow these steps in order. Most users resolve the error by Step 3.
If you own a Xerox multifunction printer (e.g., WorkCentre 78xx, 58xx, 59xx, or AltaLink series), you might occasionally encounter the frustrating while trying to scan to a network folder (SMB/FTP) or a local USB drive. xerox scan error 018-747
This is distinct from a "folder not found" error. With 018-747, the issue isn't necessarily that the folder is missing, but that the method of connection (SMB, FTP, or SMTP) encountered a protocol-level blockage. Follow these steps in order
: Disable the firewall on the destination server temporarily to see if the scan goes through. If it does, create an exception for Port 445 (SMB). or AltaLink series)
The official Xerox description for this code is:
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