If you still remember your admin password (or are using the default one), you can perform a clean factory reset via the graphical user interface (GUI).

If you know the administrative password, you can trigger a full software restore directly from your internet browser.

| Issue | Solution | |--------------------------------|--------------------------------------------------------------------------| | Cannot access 192.168.1.1 | Set static IP on PC: 192.168.1.100 , mask 255.255.255.0 . Clear browser cache. | | Default password fails | Check sticker on bottom of device. If none, try admin / admin , user / user , or blank. | | Wi-Fi not broadcasting | Connect via Ethernet first; Wi-Fi may be disabled by default in some ISP versions. | | Device re-locks to ISP config | ISP firmware with TR-069 will re-provision; block WAN-side ACS URL via firewall rules if possible. | | No internet after reset | Re-enter PPPoE credentials (if required) or call ISP to resync ONT. |

A (often called a factory reset) restores the router to the exact state it was in when it left the factory. It erases every change you have ever made to the device. This includes:

Performing a without preparation can lead to a headache later. Since the process is irreversible, ensure you have the following ready: