If your phone is still operational and you can unlock it to access the settings menu, this is the easiest method.
Most DIGICEL DL4 models have a removable back cover and battery. If yours is sealed, press and hold the to force shutdown, then proceed with Method 1. How to Hard Reset DIGICEL DL4
A hard reset is irreversible. Back up your data first by saving contacts to your SIM card or exporting them to a microSD card. The DIGICEL DL4 does not support cloud backups natively. If your phone is still operational and you
A hard reset does not affect the operating system version. If your phone has been updated to a newer Android version, it will not downgrade to the old one. How to Hard Reset DIGICEL DL4