Are you seeing this error on a or a clone , and which ECU model are you currently trying to access?
Check for mem= , atag , or dtb parameters.
When you connect your KTAG interface to a car’s OBD port or directly to the ECU bench, the software sends a specific handshake protocol to the processor inside the ECU. The error "hardware configuration not supported" means one of three things:
: The K-TAG hardware has internal firmware that must align with the software version (K-Suite) being used. If Alex updated the software to a newer version but the hardware firmware remained old (or vice-versa), the tool refuses to communicate to prevent damaging the ECU.