| Error Message | Cause | Solution | | :--- | :--- | :--- | | | Printer not in service mode; bad USB cable; driver conflict. | Re-enter service mode slowly. Swap USB cable. Uninstall all Epson drivers from Device Manager. | | “The adjustment function is not supported for this model.” | You downloaded the wrong adjustment program (e.g., for R280 or T50). | Search specifically for “Epson R290 adjustment program v1.6.0” or later. | | Program crashes on Windows 10/11. | 64-bit compatibility or antivirus interference. | Run in Windows 7 Compatibility Mode. Disable Real-Time Protection. | | Counter resets to 0 but returns to 100% after reboot. | EEPROM on mainboard is write-protected or failing. | Try a different version of the resetter. If persistent, the printer’s memory chip may need replacement (unlikely but possible). | | Printer prints blank pages after reset. | Air in the ink system or empty cartridges. | Run a head cleaning cycle via the printer driver (not the adjustment program). Do up to 3 cycles. |
Epson printers use internal counters to track waste ink generated during printing and head cleaning. Once this counter reaches a predefined threshold, the printer stops working to prevent ink overflow, often signaled by flashing red lights. The resets this counter to zero, allowing the printer to resume operation. Key Functions of the Adjustment Program adjustment program reset epson r290