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Go to Settings > System > Reset Options > Erase all data (Factory Reset) . Set up the phone as a new device . Do not restore from a backup yet.
If after 14 days the toggle remains greyed, your firmware is corrupt.
Go to Settings > System > Reset Options > Erase all data (Factory Reset) . Set up the phone as a new device . Do not restore from a backup yet.
If after 14 days the toggle remains greyed, your firmware is corrupt.
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