Visit the Nexon Support Self-Service page to reset your password. This process usually requires access to your registered email or mobile phone to receive a verification code.
You cannot "disable" this security feature in your settings, but you can an account that has been placed in Protection Mode: nexon disable protected mode
Nexon triggers Protection Mode (or "Protected Mode") when it detects suspicious activity. Common triggers include: Visit the Nexon Support Self-Service page to reset
Disabling Protected Mode may expose your game account to risks, such as: Common triggers include: Disabling Protected Mode may expose
You should not "disable" it; you should optimize around it. Use the four methods listed in Part 3 (Admin, Antivirus exclusions, Full-screen optimizations, and Repair tool) to stop the crashes without risking your account.
Result: This often stops the "Protected Mode failed to initialize" error without turning off security.