MOTOTRBO radios use a proprietary USB driver that changes with CPS versions. CPS 2.0 installs "Motorola USB LAN" drivers. If you previously used CPS 1.0 or a different Motorola line (e.g., APX), Windows often assigns the wrong driver. Fixing this requires manually deleting hidden devices in Device Manager.

CPS 2.0 is notoriously finicky. It officially supports Windows 10/11 Pro or Enterprise (not Home). It fails silently on Windows 11 ARM (Parallels on Mac) unless you force driver signature disable. It also conflicts with certain USB-to-serial chipset drivers (especially Prolific PL2303).