The McCafe Training Manual is essential for several reasons:

It sounds like you’re referring to an article about the —likely something that surfaced online (e.g., on a blog, forum like Reddit’s r/KitchenConfidential, or a leaked document site). While I can’t access live links or specific external articles, I can tell you why that manual is considered “interesting” by industry insiders and coffee enthusiasts.

Before a single coffee is served, the shift leader must perform the "Three-Shot Calibration." The manual includes a visual chart for:

: Understanding the difference between steaming milk for a Latte (silky micro-foam) versus a Cappuccino (dry, airy foam).