Ezetap, now a subsidiary of Razorpay, provides critical point-of-sale (POS) and payment aggregation solutions for businesses across India. Given its handling of sensitive financial data, the password reset process is not merely a user-recovery feature but a critical security control. This paper outlines the standard password reset workflow for Ezetap’s merchant dashboard, examines potential vulnerabilities, and proposes best practices to mitigate risks such as account takeover (ATO) and social engineering.
, the platform now integrates with a broader suite of payment modes, including UPI and various wallets, which may improve overall utility despite legacy app issues. Community Perspectives ezetap password reset