However, users looking for Mac or Linux client support should note that version 2.3 is Windows-only. (For cross-platform needs, later versions or alternative tools are required).

To prevent security risks (e.g., a remote user accidentally sharing their local hard drive), version 2.3 allows administrators to blacklist or whitelist devices by Vendor ID (VID) and Product ID (PID).

USB Redirector Technician Edition 2.3: The Ultimate Guide for Remote USB Servicing

Before diving into the specifics of version 2.3, it is essential to understand the underlying technology. USB redirection is a process that intercepts USB I/O requests at the driver level on a "server" (the machine with the physical device) and encapsulates them into TCP/IP packets. These packets are sent over the network to a "client" (the technician’s computer), where the software decapsulates them and presents the data to the local OS as if it came from a native USB port.