Windows 7 does not support TLS 1.2 natively for the EA App. You must install KB3140245 (Update to enable TLS 1.1 and TLS 1.2). Download it directly from Microsoft Update Catalog. After installation, reboot twice.
Based on hundreds of forum threads (Reddit, EA Answers HQ, Steam Community), clearing the cache resolves the "SimCity 5 error updating please retry" in roughly 90% of cases. You must do this for both the EA App AND the game. simcity 5 error updating please retry
If you’ve landed here, you’ve probably been staring at that frustrating pop-up in Origin (or the EA App) that says: Don’t worry – you’re not alone, and it’s almost always fixable. Windows 7 does not support TLS 1
Microsoft has already enabled TLS 1.2 by default, but a rogue registry setting can disable it. After installation, reboot twice