Verbal Judo - The Gentle Art Of Persuasion Guide

The most powerful tool in the gentle art is paraphrasing. Before responding to an accusation, restate what the person just said in your own words.

In physical Judo, if a large opponent charges at you, trying to stop them head-on will result in you being crushed. Instead, you step aside and pull them past you. Verbal Judo - The Gentle Art of Persuasion

If they still refuse, give them a moment to think. Do not threaten. Simply restate the reality. The most powerful tool in the gentle art is paraphrasing