Sometimes, the problem is not on your end at all.
If you are a new student, you may need to wait until the insurer processes the university's enrollment list. This often takes 4–6 weeks from the start of the semester. Contact Support Sometimes, the problem is not on your end at all
Do not manually re-type long reference numbers. Copy and paste them directly from your email or SMS. Check the expiry date of the draft application. Sometimes, the problem is not on your end at all
Avoid commas, slashes, or extra spaces unless they exactly match the passport’s machine-readable zone. Sometimes, the problem is not on your end at all
Re-enter slowly. Check the final checksum letter—it is not optional.