Send sdp.csr to your CA. They will send back:
<Connector port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol" maxThreads="150" SSLEnabled="true" scheme="https" secure="true" clientAuth="false" sslProtocol="TLS" keystoreFile="C:\ManageEngine\ServiceDesk\conf\certificate\keystore.jks" keystorePass="your_keystore_password" keyAlias="tomcat" /> manageengine servicedesk plus ssl certificate
Before diving into the "how," it is vital to understand the "why." Send sdp
for generating keys using the Java Keytool and importing them back into ServiceDesk Plus. Installing .PFX Certificates : Specific instructions for users who already have a file. It includes steps for binding the certificate via the Admin UI. ManageEngine Configuration & Integration Papers Integrating with Secure Protocols : A technical guide on installing certificates Before diving into the "how