| Problem | 2022 Solution | |--------|----------------| | Portal timeout during CBE Birr payment | Clear browser cache; use incognito mode; try after 7 PM (off-peak) | | “No record found” for new graduates | Contact your university’s registrar to upload cohort data to MOH | | Expired professional ID from regional bureau | Visit regional health bureau for ID renewal before online application | | CPD points not accepted (system shows zero) | Manually upload PDF certificates; email cpd@moh.gov.et for assistance | | Facility registration stuck due to missing staff license | Ensure all listed professionals have completed their individual 2022 renewal |
The requirements vary based on the applicant's background and educational level:
Payment receipt number must be saved for the final submission.
A: The 2022 application portal is closed. You cannot apply for a 2022 license retroactively. However, you can log in to your old account to view or download your 2022 license PDF for audit/employment purposes.
: EHPLE Portal – For new and repeat test-takers to register for the national competency exam.