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A: No. Duo is mandatory. You must have your registered mobile device or a landline designated for call-backs. You cannot bypass this.

Below is a complete, ready-to-use informational post, written for an internal audience (e.g., employees, clinicians, or staff). You can adapt it for a newsletter, intranet, or email announcement. epicremotedesktop.nychhc

The website epicremotedesktop.nychhc.org is the remote access gateway for New York City Health + Hospitals (NYC H+H) staff to access the Epic (H2O) electronic health record system from off-site locations. NYC Health + Hospitals Access Requirements To use the portal, you typically need the following: HHC Credentials: Your standard Windows username and password. Multi-Factor Authentication (MFA): You cannot bypass this

The keyword refers to the secure, web-based portal used by NYCHHC employees to remotely access the Epic Systems electronic health record (EHR) software via a virtual desktop infrastructure (VDI). The website epicremotedesktop